Effective July 2026. These terms apply to all approved DNA Global Herbs wholesale accounts and to every wholesale order placed with us. They replace any earlier wholesale terms. We record the version of these terms in force at the time each application is submitted.
1. Who we sell to
DNA Global Herbs supplies approved retailers, wellness businesses, practitioners and community-based stores that wish to offer our herbal formulas to their own customers. Wholesale accounts are approved at our discretion. Submitting an application does not create an account and does not guarantee approval.
2. Applying for an account
Applicants must provide their legal business name, a contact name, business email, telephone number, billing and shipping addresses, business website or social media page, business type, the sales channels where our products will be offered, a Federal EIN where applicable, and a state resale or sales-tax exemption certificate.
North Carolina resale purchases may be documented using Form E-595E, the Streamlined Sales and Use Tax Certificate of Exemption, or the required electronic exemption information.
Review normally takes up to five business days. We may ask for further information about the business before deciding. Approved applicants receive the current wholesale price list and ordering instructions by email.
3. Wholesale pricing
Wholesale pricing generally begins at 50% of the current suggested retail price. Pricing is confirmed on the wholesale price list issued to approved accounts and may be revised as ingredient and production costs change. We give notice of price changes before they take effect on a placed order.
The wholesale price list is confidential. It is issued privately to approved accounts and is not published. It may not be shared outside the approved buyer’s business.
4. Order minimums
- Opening order minimum: $500.
- Reorder minimum: $250.
- Minimum quantity of three units per product.
- Mixed-product orders are accepted — the minimums apply to the order value, not to any single formula.
5. Payment
New accounts pay in full before shipment. The first three orders on any account remain prepaid. We do not open Net 15 or Net 30 credit accounts automatically; any credit arrangement is agreed separately in writing after an established ordering history.
6. Shipping, duties and import charges
The wholesale buyer pays shipping. On international orders the buyer is also responsible for all duties, taxes, customs charges and import compliance in the destination country. DNA Global Herbs is not responsible for shipments delayed, held or seized by customs, and those orders are not eligible for refund.
7. Returns
Wholesale orders are final sale. Unsold products and slow-moving inventory are not returnable and are not eligible for credit or exchange.
Damaged, defective or incorrect items must be reported within seven days of delivery, with photographs of the item and the packaging. Confirmed cases are replaced or credited at our discretion.
8. Where our products may be sold
Sales through Amazon, Walmart, eBay, TikTok Shop or any other third-party marketplace require our written approval in advance. Approval is specific to the marketplace and the account named in it, and may be withdrawn.
Products may be sold in the buyer’s own physical store, on the buyer’s own website, and in the channels listed on the approved application.
9. Packaging and labelling
Products must remain in their original DNA Global Herbs packaging with labels intact. Labels may not be altered, removed, obscured, over-stickered or relabelled. Products may not be repackaged, decanted, split into smaller quantities or combined into kits without our written approval.
10. Product claims and approved descriptions
Retailers may only use the product descriptions and marketing materials we supply or approve. Retailers may not make disease-treatment claims, may not state or imply that a product diagnoses, treats, cures or prevents any disease, and may not promise or guarantee results.
All product listings must carry the FDA disclaimer: these statements have not been evaluated by the Food and Drug Administration, and these products are not intended to diagnose, treat, cure or prevent any disease.
Unauthorised claims are grounds for immediate suspension of an account.
11. Retail pricing
Each retailer sets its own final selling prices. Where DNA Global Herbs provides a suggested retail price it is a suggestion only, offered as a guide, and is not a mandatory or agreed resale price.
12. Reporting customer reactions
Retailers must promptly forward to DNA Global Herbs any report from a customer of illness, injury or a serious reaction associated with one of our products. Send these to sales@dnaglobalherbs.com without delay, with whatever detail the customer has given, and retain any related records.
This matters because responsibility for serious adverse event reporting under federal law can depend on whose name appears on the supplement label. Prompt reporting to us allows the responsible party to meet its obligations. Retailers must not investigate, diagnose or advise the customer on our behalf.
13. Confidential information
The wholesale price list, account-specific pricing, credit arrangements, distributor promotions and any cost information shared with an approved account are confidential and may not be disclosed to third parties or published.
14. Suspension and closure
We may suspend or close an account for unauthorised marketplace sales, unauthorised claims, altered packaging or labelling, non-payment, an expired or invalid resale certificate, or any conduct that damages the brand. Orders already paid for will either be fulfilled or refunded.
15. Changes to these terms
We may revise these terms. The version in force is the one published on this page, and the effective date at the top shows when it was last changed. Material changes are emailed to approved accounts. The version accepted with each application is recorded at the time of submission.
Not covered by these terms
Private label and custom or bulk manufacturing are not covered here. Those arrangements require a separate written agreement. Enquiries to sales@dnaglobalherbs.com.
Questions
Email sales@dnaglobalherbs.com or call (980) 458-8840.